Warranty
General Product Warranty:
At Rx Orthotic Inc, we are dedicated to delivering high-quality products that meet and exceed your expectations. We proudly stand behind the craftsmanship and performance of our products and offer the following warranty:
1. Warranty Coverage: We provide a 6 month warranty for all our products. This warranty covers any defects in materials or workmanship that may occur during normal use.
2. Warranty Benefits: In the event that your product is found to be defective within the warranty period, we will repair or replace it at our discretion. Our goal is to ensure your complete satisfaction and resolve any issues promptly.
3. Exclusions: Please note that the warranty does not cover damages resulting from improper use, neglect, accidents, unauthorized modifications, or normal wear and tear. It also does not cover damage caused by failure to follow the product instructions or use the product in accordance with its intended purpose.
4. Warranty Claim Process: If you believe your product is eligible for a warranty claim, please contact our Customer Support team. We may require proof of purchase, photographs, or other supporting documentation to assess the issue. Our team will guide you through the warranty claim process and provide instructions on returning the product if necessary.
5. Resolution Process: Once we receive your warranty claim, our team will promptly evaluate the issue and determine the appropriate course of action. If a repair or replacement is necessary, we will work diligently to resolve the matter and ensure your satisfaction.
6. Shipping Costs: If the warranty claim is approved, we will cover the shipping costs associated with returning the defective product and sending the repaired or replacement item to you.
Please note that our product warranty is subject to the terms and conditions outlined above. For any additional questions or inquiries regarding the warranty for your specific product, please contact our Customer Support team.
Thank you for choosing RX Orthotic Inc. We are committed to providing you with high-quality products and outstanding customer service.
Sincerely,
The Rx Orthotic Inc Team
At Rx Orthotic Inc, we are dedicated to delivering high-quality products that meet and exceed your expectations. We proudly stand behind the craftsmanship and performance of our products and offer the following warranty:
1. Warranty Coverage: We provide a 6 month warranty for all our products. This warranty covers any defects in materials or workmanship that may occur during normal use.
2. Warranty Benefits: In the event that your product is found to be defective within the warranty period, we will repair or replace it at our discretion. Our goal is to ensure your complete satisfaction and resolve any issues promptly.
3. Exclusions: Please note that the warranty does not cover damages resulting from improper use, neglect, accidents, unauthorized modifications, or normal wear and tear. It also does not cover damage caused by failure to follow the product instructions or use the product in accordance with its intended purpose.
4. Warranty Claim Process: If you believe your product is eligible for a warranty claim, please contact our Customer Support team. We may require proof of purchase, photographs, or other supporting documentation to assess the issue. Our team will guide you through the warranty claim process and provide instructions on returning the product if necessary.
5. Resolution Process: Once we receive your warranty claim, our team will promptly evaluate the issue and determine the appropriate course of action. If a repair or replacement is necessary, we will work diligently to resolve the matter and ensure your satisfaction.
6. Shipping Costs: If the warranty claim is approved, we will cover the shipping costs associated with returning the defective product and sending the repaired or replacement item to you.
Please note that our product warranty is subject to the terms and conditions outlined above. For any additional questions or inquiries regarding the warranty for your specific product, please contact our Customer Support team.
Thank you for choosing RX Orthotic Inc. We are committed to providing you with high-quality products and outstanding customer service.
Sincerely,
The Rx Orthotic Inc Team