Education Center

Clinical Notes from the Lab

Short, practical articles and the complete order-forms guide — written by the pedorthists who fabricate your devices.

Article 01 · Prescription

Choosing Shell Material and Rigidity

Shell selection is a trade between control and tolerance. Polypropylene remains the default for functional devices: durable, adjustable, and available in thicknesses that map cleanly to patient weight and activity. Go thicker (or add a rearfoot post) for heavier patients and higher control needs; go thinner where shoe volume or comfort is the constraint.

Composite and carbon shells buy thinness — useful in dress shoes and cleats — at the cost of on-site adjustability. Reserve them for patients whose footwear genuinely demands the low profile.

For accommodative prescriptions, rigidity is the enemy: multi-density EVA and Plastazote® distribute pressure rather than redirect force. When in doubt, describe the patient and the goal on the Rx form — matching material to case is exactly what our pedorthists do all day.

Article 02 · Technique

Cast, Foam Box or 3D Scan?

All three capture methods produce excellent devices — when matched to the case. Neutral suspension casting captures the foot non-weightbearing in subtalar neutral and remains the reference for aggressive functional control and complex biomechanics.

A 3D scan captures the same non-weightbearing geometry without plaster or transit time: scan, submit, done. For most functional and dress prescriptions it is now the fastest path to an accurate device, and it is where we point new accounts first.

Foam boxes capture the foot semi-weightbearing — less corrective information, but a fast, forgiving impression that suits accommodative and diabetic devices where the goal is contact and pressure distribution, not repositioning. Whichever you choose, mark lesions and prominences before capture; the lab works from what it can see.

Article 03 · Diabetic Care

Prescribing for the Diabetic Foot

The prescription goal in the neuropathic foot is pressure redistribution, not correction. A custom-molded, multi-density insert (A5513) built from a total-contact impression spreads load across the whole plantar surface and takes it off the sites that ulcerate.

Document loss of protective sensation, deformity and any ulcer history — both for the chart and for Therapeutic Shoe Bill eligibility. Mark current and healed ulcer sites on the impression or tracing so reliefs land exactly where they’re needed.

Pair inserts with footwear that has the depth to hold them: depth-inlay or custom-molded shoes (A5500). Replace inserts on schedule — a bottomed-out Plastazote layer protects nothing.

Custom Foot Orthotics

Step 2 — Shell Design

OptionWhat it doesConsider for

Shell Material & Rigidity

Polypropylene in Flex (2 mm), Semi-Rigid (3 mm) or Rigid (4 mm); rubber cork for an adjustable accommodative-functional hybrid; carbon fiber for the thinnest rigid shell.

Match rigidity to weight and control need; carbon for dress shoes

Shell Width

Narrow, standard or wide trim of the shell to fit the footwear the patient actually wears.

Dress shoes (narrow) · athletic and depth shoes (wide)

Heel Cup Depth (0–34 mm)

Deeper cups grip the calcaneus and contain the fat pad; shallower cups fit lower-volume shoes.

Deep/Max: rearfoot instability, fat-pad atrophy · Low: dress fit

Arch Height

Sets how much of the captured arch the shell keeps — lowered for comfort and tolerance, standard, or raised for maximum arch contact.

Low: first-time wearers, rigid flatfoot · High: cavus foot, maximum support

Morton's Extensions (L/R)

Shell extensions under the first ray (to toe or sulcus) or reversed under rays 2–5 — see the device catalog for each variant.

Hallux rigidus/limitus · Morton's foot · first-ray off-loading

Reverse Morton's Extension

A forefoot extension under rays 2–5 that leaves the first ray unsupported, letting the first met head drop and plantarflex.

Functional hallux limitus · plantarflexed first ray · sesamoiditis

Medial / Lateral Flange (Low–High)

Raises the shell edge into a wall along the arch (medial) or lateral border, blocking the foot from escaping the device.

Medial: severe pronation, PTTD · Lateral: instability, supination

Lateral Clip

Raises outer heel-cup extension that improves heel containment and rearfoot stability.

Forefoot abduction · severe pronation · PTTD · pediatric flatfoot 

Heel Punch Out

An aperture in the shell under the central heel, backfilled with soft material.

Plantar heel spur · focal heel pain that pads alone can’t settle

1st / 5th Ray Cut Out

Removes shell under the named ray so it can plantarflex freely off the device edge.

Plantarflexed first ray · functional hallux limitus · fifth-ray overload

Cuboid Offload

A relief under the cuboid with surrounding support, unloading the lateral midfoot.

Cuboid syndrome · lateral column pain · peroneal tendinopathy

5th / Navicular Button Out

A localized bulge or relief pressed into the shell over a bony prominence.

Prominent styloid process · accessory navicular · prominent navicular

Fascia Groove

A channel ground along the shell’s medial arch so a taut plantar fascia sits in relief instead of on the shell.

Plantar fasciitis with a prominent, tender fascial band

Custom Foot Orthotics

Step 3 — Posting

Left unchecked, lab standards apply: semi-rigid 3 mm polypropylene, standard width, medium heel cup, post to neutral, 1/8" neoprene top cover full length, 1/16" urethane cushioning, non-perforated vinyl bottom cover.

OptionWhat it doesConsider for

Post to Lab Standard

The default when unchecked: post to neutral with an extrinsic rearfoot post and intrinsic forefoot post.

Most functional prescriptions — when in doubt, start here

Extrinsic / Intrinsic

Extrinsic posts add material to the outside of the shell; intrinsic posts are built into the shell from the corrected positive, keeping the device thinner.

Extrinsic: maximum control, adjustable at dispensing · Intrinsic: tight or low-volume shoes

Forefoot Post (varus / valgus °)

Angles the forefoot platform — extrinsic (added material) or intrinsic (ground into the shell) — to support a forefoot-to-rearfoot deformity at your specified degrees.

Forefoot varus or valgus · first-ray pathology · lateral overload

Rearfoot Post (varus / valgus °)

Controls the heel at contact; a varus post resists pronation, a valgus post resists supination. Extrinsic posts add control, intrinsic keep the device slim.

Excess pronation · PTTD · supinated gait

4/4 Motion

The classic Root rearfoot post: 4° varus with 4° of motion ground into the post, letting the heel pronate through contact before the post takes control.

Standard functional devices · normal contact-phase pronation · shock absorption

1–5 / 2–5 Forefoot Post Bar

A full-width bar posting the selected rays as one platform for even forefoot loading.

Global forefoot instability · combining with first-ray cut-outs

Medial Heel Skive (mm)

A wedge ground into the medial heel of the positive model, tilting the heel cup to add a supination moment — stronger pronation control without bulk.

PTTD · pediatric flexible flatfoot · hard-to-control pronators

Lateral Heel Skive (mm)

A wedge ground into the lateral heel of the positive model, tilting the heel cup to add a pronation moment — the mirror image of the medial skive.

Lateral ankle instability · peroneal tendinopathy · supinated or cavus foot

Medial / Lateral Wedge

A wedge added under the heel or the full device, tilting the whole platform medially (varus) or laterally (valgus) by the degrees specified.

Medial: excess pronation, PTTD · Lateral: lateral ankle instability, medial knee offloading

Heel Lift (mm)

A lift built under the heel of the device, per side.

Limb-length discrepancy · equinus · Achilles off-loading

Posting Material

Polypro and EVA cork are firm and durable; EVA and rubber cork trade some control for shock absorption and easy grinding at chairside.

Match to patient weight and how much you adjust at dispensing

Custom Foot Orthotics

Step 4 — Accommodations

OptionWhat it doesConsider for

Met Bar (1–5)

A full-width bar placed just proximal to all five metatarsal heads, shifting load onto the metatarsal shafts.

Generalized metatarsalgia · fat-pad atrophy · rheumatoid forefoot

Met Pad (2–4)

A teardrop pad proximal to the central met heads that lifts and separates the metatarsals, unloading heads 2–4.

Central metatarsalgia · capsulitis · Morton's neuroma

Heel Pad

A cushioned pad under the calcaneus for added shock absorption at heel strike.

Heel pain · calcaneal fat-pad atrophy · stone bruise

Horseshoe Pad

A U-shaped heel pad with a central relief that suspends the tender central heel while supporting its border.

Plantar heel spur · insertional plantar fasciitis

Neuroma Pad

A small dome placed just proximal to the involved interspace to spread the met heads and decompress the nerve.

Morton's neuroma · interdigital nerve irritation

Toe Crest Pad

A crest filling the sulcus beneath the toes, supporting them and taking pressure off the distal tips.

Hammertoes · claw toes · distal tip callus

Dancer's Pad

A pad relieved under the first met head, transferring load laterally to protect the sesamoid complex.

Sesamoiditis · sesamoid fracture · plantarflexed first ray

Scaphoid Pad

A medial pad under the navicular reinforcing arch support beyond what the shell alone provides.

Flexible pes planus · early PTTD · arch fatigue

Arch Pad

A soft pad along the medial longitudinal arch on top of the shell, adding arch contact and cushioning without changing the shell.

Arch strain · plantar fasciitis · patients wanting softer arch support

Medial Flap

An extension of cover material carried medially over the arch for added contact and comfort at the medial border.

Prominent navicular · arch irritation from a rigid shell edge

Arch Fill (EVA or Cork)

Fills the void between the shell arch and the ground, stiffening the device and preventing shell fatigue. Cork is the firmer fill.

Heavier patients · high-arch shells · maximum support needs

Met Balance Pad (by ray)

Selective padding under chosen rays (mark 1–5, L/R) to balance the metatarsal parabola around a plantarflexed or unstable ray.

Transfer lesions · plantarflexed ray · post-surgical rebalancing

Met Punch / Off-Load (by ray)

A punched-out relief under a specific met head (mark 1–5, L/R), backfilled soft, for total off-loading of one lesion.

Discrete IPK · sub-met ulcer · intractable callus

Sweet Spot

Mark any off-load area on the plantar view and the lab builds a custom relief exactly there.

Ulcer sites · wounds · any focal lesion not covered above

Custom Foot Orthotics

Step 5 — Top Covers

MaterialWhat it doesConsider for

No Top Cover

Shell only — the thinnest possible device, wiped clean in seconds.

Tight dress shoes · patients who rotate devices between shoes

Neoprene (1/8", 1/16")

Resilient closed-cell rubber cover with good rebound and shear reduction; springy underfoot.

Active patients · sports devices · friction-prone feet

EVA (1/8", 1/16")

The general-purpose cover: firm cushioning, durable, grinds cleanly at dispensing.

Everyday functional devices · most prescriptions

Accuzote (1/8")

Soft cross-linked PE foam that heat-molds to the foot for total contact; protective rather than corrective.

Diabetic and insensate feet · fragile skin · arthritis

Urethane (1/8", 1/16")

Open-cell urethane (PPT-type) that absorbs shock and shear without bottoming out over time.

Fat-pad atrophy · geriatric patients · chronic heel pain

Vinyl (perforated / non-perf.)

Low-bulk wipeable finish; perforated version breathes for moisture control.

Dress devices · hyperhidrosis (perforated) · easy-clean needs

Leather (upcharge)

Premium full-grain top: breathable, durable, and the classic dress-device feel.

Dress orthotics · patients sensitive to synthetic covers

Custom Foot Orthotics

Step 5 — Cushioning & Length

OptionWhat it doesConsider for

Cushioning middle layer

A layer of urethane, EVA or Accuzote laminated between shell and top cover — adds shock absorption without changing the shell’s control.

Add comfort to a rigid Rx · thin heel pads · sensitive feet

Full length

Cover or cushioning runs heel to toe — maximum protection and a finished look.

Athletic shoes and footwear with removable insoles

To Shell

Cover or cushioning ends at the distal edge of the shell — the lowest-volume option, with nothing forward of the device.

Dress and low-volume footwear

To sulcus

Ends just behind the toes — near-full protection with less toe-box bulk.

Standard fit for most everyday shoes

Sulcus Extension

Extends the cover or cushioning past the shell to the sulcus, padding the met heads without adding bulk under the toes.

Metatarsalgia · forefoot padding in everyday shoes

Forefoot Extension

Extends the cover or cushioning past the shell under the whole forefoot to the toes, carrying forefoot pads and accommodations.

Forefoot accommodations · athletic shoes with removable insoles

Bottom cover

Vinyl (perforated or non-perforated) or nonwoven fabric sealing the underside of the device against wear and moisture.

Durability · reduced squeak · clean finish

Custom Diabetic Inserts

Construction & Materials (A5513 / A5514)

OptionWhat it doesConsider for

Tri-Laminate (Lab Standard)

1/8" pink Zote Foam over 1/16" blue PPT over an EVA base, medium density, medium heel cup — the standard A5513 total-contact build.

Most diabetic Rx — the default if you check nothing else

Zote Foam Top (1/8", 1/16")

Heat-moldable cross-linked PE that conforms to the foot for total contact with near-zero shear on the skin.

Insensate feet · fragile skin · ulcer history

PPT Cushioning (1/8", 1/16")

Open-cell urethane middle layer that keeps absorbing shock and shear without bottoming out.

The protective workhorse layer — keep it in most builds

Base: EVA / Cork EVA / Cork

The structural bottom layer; cork blends are firmer and more supportive, EVA softer and more forgiving.

Firmer base for heavier patients or added support

Base Density (Soft–Hard)

Sets how much the whole insert gives underfoot.

Soft: maximal protection · Hard: deformity needing support

Heel Cup (Low–Deep)

Deeper cups center the heel and contain migrating fat pad.

Rearfoot instability · fat-pad atrophy

Toe Filler / TMA

Fills the void of missing digits (mark 1–5) or a transmetatarsal amputation, restoring shoe fit and stopping the foot from sliding forward.

Amputated toes · TMA · partial-foot presentations

Custom-Molded Shoes

Cast Modification & Upper Design

OptionWhat it doesConsider for

Elongation & Toe Box Height

Standard elongation is 5/8" beyond the tracing; specify more, or a high toe box (+1/4" or measured), to clear the toes vertically.

Hammertoes · claw toes · dorsal lesions

Match to Length / Short Shoe

Matches one shoe’s length to the other, or builds a shortened shoe for the affected side.

Partial-foot amputation · significant side-to-side difference

Closure: Laces / Velcro®

Velcro closures don and doff one-handed.

Limited dexterity · arthritis · caregiver-assisted dressing

Opening: Regular / Semi-Surgical / Surgical

How far the upper opens: a surgical opening lays the shoe fully open for easy entry.

Rigid deformity · edema · donning over an AFO or brace

Lining: Soft Cloth / Mesh / Leather

The material against the skin — soft cloth is seam-friendly and protective, mesh breathes, leather wears longest.

Soft cloth for insensate or fragile skin · mesh for moisture

Tongue & Collar Padding

Extra padding — or a neoprene collar — cushions the instep and ankle against pressure.

Bony prominences · edema · dorsal sensitivity

Custom-Molded Shoes

Outsole Design

OptionWhat it doesConsider for

Soling: Light / Heavy Duty / Rigid

Sets outsole weight and stiffness — lighter for frail walkers, rigid to pair with rockers and shanks.

Match to patient strength, weight and rocker needs

Forefoot / Mild Rocker

Curves the sole in front of the met heads so the shoe rolls instead of the forefoot bending.

Metatarsalgia · hallux rigidus · forefoot off-loading

Heel-to-Toe Rocker

A continuous rocker from heel strike through toe-off, substituting for lost ankle and MTP motion.

Ankle fusion · limited ROM · arthritic gait

Severe Angle Rocker

A steeper, more aggressive forefoot rocker for maximum forefoot pressure relief.

Forefoot ulcers · severe hallux rigidus

Double Rocker

Rockers fore and aft of the midfoot, unloading its center.

Midfoot Charcot prominence · midfoot arthritis

Negative Heel Rocker

Sets the heel lower than the ball, shifting load rearward off the forefoot.

Forefoot wounds where maximum off-loading is the goal

Rocker Bar

A simple external bar just behind the met heads — the lightest-touch rocker option.

Mild metatarsalgia · first rocker trial

Steel Shank (3/4" / Full)

Stiffens the sole so rockers work and the shoe can’t flex at the met heads.

Pair with any rocker · hallux rigidus · post-fusion

Bevel / SACH / Snug Heel

Bevel eases heel-strike rollover; SACH adds a cushioned heel wedge to absorb impact; snug narrows the heel seat.

SACH: fused or painful ankle · Snug: narrow heel, pistoning

Reinforced Heel Counter

A stiffened counter that grips the rearfoot and resists collapse.

PTTD · rearfoot instability · heavy wear

Flares, Buttresses & Wedges (M/L)

Widen the outsole base (flare), extend it up the upper (buttress), or tilt it (wedge) — medial or lateral — to resist roll toward that side.

Lateral: ankle instability, varus · Medial: PTTD, valgus collapse

Build-Ups (Heel / Ball / Toe)

External outsole lifts at the measured heights, per side.

Limb-length discrepancy · equinus compensation